A recent Sydney Morning Herald article was rightly critical of the ‘corporate sheep dipping’ approach to online compliance training in organisations. Have employees complete an online module, click a few questions (or keep clicking until the right answer appears) and the employee is now considered to be trained in appropriate workplace behaviour.
It’s not possible for such content to do anything other than tick a box to show employees have been informed. It is perhaps an example of a poor use of technology with an eye to managing risk rather than using creativity and innovation to properly engage and educate staff.
So how do organisations move beyond the ‘sheep dip’ with online compliance training and into a culture of genuine growth and learning?
Move away from ‘tick the box’ compliance and create a learning culture. In an organisation that values learning, that has an innovative approach and encourages genuine engagement, staff are more likely to value the learning opportunities offered to them. And frankly, knowing you will be training your peers or have follow up applied learning in the coming weeks will mean greater focus and retention on the day.
Teachers have long understood the need to apply learning in different ways. How would you teach a child to count to 10? Count apples, count fingers, have them repeat it, have them teach a younger sibling. It is the same task applied in different ways to cement understanding. The same principals apply in the workplace. Once the training session is complete, have your learners share learning with a team, become subject matter experts, or complete follow up applied learning tasks. Turn those learners into teachers and have them compile a video and to distil and share the learning experience.
We have previously blogged about the ‘flip the classroom’ model so learners undertake online training prior to a live classroom experience so the live training is about troubleshooting and applied learning. Follow up online modules with peer to peer teaching, role play and the creation of video content by those who engaged in the training. Teaching others cements learning and aids the ‘sticky learning’ process. Create a series of learning experiences with follow up tasks and testing in the week and then the month following.
VidVersity enables organisations to create video learning people love.
A brilliant tool which enables video to be uploaded into shorter ‘chapters’.
Add questions, links, quizzes, notes, documents and Powerpoint slides.
Written by Liz Kollias former lawyer who has worked in the online learning space for the last 10 years..